Terms of Service
Last updated: March 9, 2026
Acceptance of Terms
These Terms of Service govern your use of TaxWise Malaysia and its services. By accessing and using our website, you agree to be bound by these terms in their entirety. We reserve the right to modify these terms at any time without prior notice. Your continued use of our services following any changes constitutes your acceptance of the new terms. If you do not agree with any part of these terms, you must discontinue using our services immediately. We encourage you to review these terms regularly to stay informed of any updates or modifications that may affect your use of our platform and the information we provide regarding tax planning, income tax brackets, tax relief categories, and e-Filing navigation.
User Obligations and Responsibilities
Users agree to use our services in compliance with all applicable laws and regulations in Malaysia, including those related to the Inland Revenue Board of Malaysia (LHDN). You are responsible for maintaining the confidentiality of any personal information you provide and for all activities conducted under your account. We expect users to refrain from engaging in illegal activities, distributing malware, or attempting to gain unauthorized access to our systems. You agree not to reproduce, duplicate, copy, or exploit any portion of our content for commercial purposes without our explicit permission. When utilizing our tax planning guides, income tax bracket resources, and e-Filing tutorials, you acknowledge that you are using them for personal educational purposes. We hold users accountable for any violation of these obligations and reserve the right to suspend or terminate access accordingly.
Intellectual Property Rights
All content on our platform, including text, graphics, logos, images, audio clips, video files, and software, is the exclusive property of our organization and protected under Malaysian copyright laws and international intellectual property conventions. We grant you a limited, non-exclusive, non-transferable license to access and use our content for personal, non-commercial purposes only. You may not sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, or otherwise exploit any of our materials without our prior written consent. This includes our comprehensive guides on tax relief categories, PCB monthly deduction methodology, and practical approaches to understanding income tax structures. Any unauthorized use of our intellectual property may result in legal action. We respect the intellectual property rights of others and expect our users to do the same.
Limitation of Liability
Our services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the accuracy, completeness, reliability, or timeliness of any information provided on our platform. While we strive to ensure that our tax planning guides and LHDN filing awareness content are accurate and current, we cannot guarantee that all information is free from errors or omissions. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. This includes loss of profits, data, or business interruption. We recommend that you consult with qualified tax professionals or LHDN representatives for personalized advice regarding your specific tax situation. Your reliance on any information provided is at your own risk and discretion.
Termination and Access Restrictions
We reserve the right to terminate or restrict your access to our services at any time, with or without cause, and without prior notice. Grounds for termination may include violation of these terms, unauthorized use of our intellectual property, illegal activity, or any conduct that we deem harmful to our platform or other users. Upon termination, your right to use our services ceases immediately. We may also suspend access temporarily for maintenance, updates, or security purposes. If your access is restricted, you will not be able to access our tax planning resources, e-Filing system navigation guides, or other educational materials. We will attempt to notify users of significant service interruptions when possible. Your obligations under these terms survive any termination of your access and continue to apply to any cached or archived content you may retain.